Privacy Policy

Effective Date: 2024-12-01

Mirna Botros (https://mirnabotros.com) / The Reality Group (https://therealitygroup.ca/), ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services, including:

a. Personal Information You Provide

- Contact Information: Name, email address, phone number, and other details you provide when submitting inquiries or signing up for updates.
- Real Estate Preferences: Information about your property preferences, budget, location, and other preferences.

b. Automatically Collected Information

- Device Information: IP address, browser type, operating system, and other device-related information.
- Usage Information: Pages visited, time spent on the site, and referral source.

c. Information from Third Parties

- Realtor.ca Data: We source property listings and related data from Realtor.ca.
- Follow Up Boss Integration: When you interact with us, your contact and engagement details may be shared with Follow Up Boss for efficient communication and follow-up.

2. How We Use Your Information

We use your information to:

- Respond to your inquiries and provide tailored property recommendations.
- Facilitate communication and follow-up via Follow Up Boss.
- Analyze website usage to improve user experience.
- Comply with legal obligations and enforce our terms of service.

We may share your information with:

- Service Providers: Third-party tools like Follow Up Boss that assist us in managing customer relationships.
- Partners: Realtors or real estate agencies to help meet your property needs.
- Legal Authorities: When required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

- Enhance your browsing experience.
- Analyze traffic and usage patterns.

You can manage your cookie preferences through your browser settings.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

6. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights under applicable privacy laws, including:

- Accessing, correcting, or deleting your personal information.
- Opting out of certain uses of your data.

To exercise your rights, contact us by visiting https://mirnabotros.com/contact

8. Third-Party Links

Our website may include links to third-party websites, including Realtor.ca. We are not responsible for their privacy practices.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at https://mirnabotros.com/contact